Customer journey orchestration technology enables enterprises to connect data across channels, analyze behavior and orchestrate better experiences to drive loyalty. The Forrester Wave™: Journey Orchestration Platforms, Q2 2022 evaluates 10 vendors on how they deliver these solutions, as well as their ability to scale to meet business needs, integrations and overall performance — all to help you make the right choice. Get the full report to learn why Genesys is positioned as a Leader in Customer Journey Orchestration with solutions for businesses of all sizes and industries. You’ll get: 

• An independent analysis of customer journey orchestration providers
• Key customer journey market trends
• Insights on what to look for in a journey orchestration solution