You’re inundated every day with information about different solutions to improve customer data integration and measurement. But what exactly is the difference between technologies like customer journey analytics, customer data platforms, business intelligence, digital experience, customer analytics and journey mapping?
Each of these different technologies has a different set of capabilities, pros and cons, and problems they are designed to solve. So how do you choose the right solution(s) for your organization? Download this comprehensive guide to learn everything you need to know. Inside you'll discover:
- 6 key capabilities you need in customer data & analytics technology today
- Primary use cases, advantages and disadvantages of each type of solution
- Which solutions work best with your existing technology stack
- How to align other parts of your organizations with your preferred approach to customer data management and analytics